I walked into a few different establishments (one a small business and the other an educational institution) in the past few weeks and both of them had this sign displayed.
Before you speak, THINKā¦
T – is it True?
H – is it Helpful?
I – is it Inspiring? (In one sign this was listed as Important)
N – is it Necessary?
K – is it Kind?
This is a good acronym to focus on before engaging people. Being a bit reflective in our interactions can go a long way. Emotions should be in check so we can concentrate on the best communication possible.
Lee Colan wrote an article on this THINK topic for Inc. a few years back. It’s still good advice. Feel free to read it.